In Facebook groups, residents complained about not receiving any mail from the post office for more than five days following the Jan. 4 snowstorm and having run-ins with the post office when trying to get customer service.
George Flood, a spokesman for the US Post Office, said mail delivery in Pleasantville was affected by the snowstorm.
"Many roads were impassable and we adjusted operations accordingly," Orwell said. "Some pockets of delivery did see impacts in the days following the severe weather. Delivery operations returned to full working order in Pleasantville and we resumed all deliveries that were safe to execute."
Pleasantville is not the only town to have issues with its mail. Greenburgh Supervisor Paul Feiner said he has been receiving e-mails and phone calls from angry residents about postal service.
"Some residents get no mail on certain days, others get mail that is addressed to others," Feiner said. "In fairness to the post office, not everyone in town is experiencing problems. A few weeks ago I did receive some compliments about postal service employees from different people. This past week I received the most unsolicited complaints I have ever received from concerned postal service patrons who have lost confidence with the postal service."
In September, U.S. Senator Chuck Schumer visited Larchmont after residents complained about poor service there.
Larchmont residents had complained about widespread inconsistent postal delivery service, ranging from irregular delivery to no delivery at all, to mail delivered to alternative receptacles, such as garages.
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